Product Condition Guide
Product condition
Understand device condition before placing an order.
Some products may be new, open-box, used, refurbished, or imported pre-owned. The condition should be checked on the product page before checkout.
New
Unused product with expected packaging and accessories unless stated otherwise.
Open-box
Product may have been opened for inspection, display, or testing but should be close to new condition.
Used or refurbished
Product may show signs of previous use. Battery health, cosmetic marks, or accessories should be checked in the listing.
Important
Customers should ask support to confirm condition if the listing image or description is not enough for a buying decision.